Password Protected Document when attached to Esign and Email
Upload Password Protected Document
When a password protected document is Uploaded a lock icon will display next to the name.
Password Protected Document Not Available to Esign
When a broker is attaching documents to an electronic signature, password protected documents cannot be selected. A lock icon displays next to the name and the status displays "LOCKED file - Not available to Esign".
Attach Password Protected Document to Email
When attaching documents to an email, if a locked file is attached it must be sent as a separate PDF. The status displays that information on the Attach Documents window "LOCKED file - Combined PDF not allowed; Separate PDFs OK"
If a locked file is selected for attachment the Package As: Combined PDF option will be disabled and a Separate PDF will be automatically selected since these can only be sent as separate PDFs.