Password Protected Document when attached to Esign and Email

Upload Password Protected Document

When a password protected document is Uploaded a lock icon will display next to the name.

Password Protected Document Not Available to Esign

When a broker is attaching documents to an electronic signature, password protected documents cannot be selected.  A lock icon displays next to the name and the status displays "LOCKED file - Not available to Esign".

Attach Password Protected Document to Email

When attaching documents to an email, if a locked file is attached it must be sent as a separate PDF.  The status displays that information on the Attach Documents window "LOCKED file - Combined PDF not allowed; Separate PDFs OK"

If a locked file is selected for attachment the Package As: Combined PDF option will be disabled and a Separate PDF will be automatically selected since these can only be sent as separate PDFs.

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